Thursday, September 19, 2013

HP2-B100 Exam Questions 4

HP2-B100 Exam Questions 4

Which statement is true about how customers typically view office printing costs?

A. Customers typically look at the cost of supplies and hardware, but they do not consider IT costs.
B. Customers typically look at IT costs and the cost of supplies, but they do not consider hardware costs.
C. Customers typically look at hardware and IT costs, but they do not consider cost of supplies.
D. Customers typically look at hardware costs, but they do not consider IT costs or the cost of supplies.

Answer: A

Explanation:

Most customers look for the total cost of ownership. The normally include supplies and hardware but they ignore the costs of personnel working to make sure the printing solutions work properly and without any problems. IT costs are not generally considered

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